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Firebase Image Upload Fails in Chrome Android

This page describes troubleshooting methods for common errors you may encounter while using Deject Storage.

See the Google Cloud Status Dashboard for information virtually regional or global incidents affecting Google Cloud services such as Cloud Storage.

Logging raw requests

When using tools such as gsutil or the Cloud Storage client libraries, much of the asking and response data is handled by the tool. However, information technology is sometimes useful to see details to aid in troubleshooting. Use the post-obit instructions to return request and response headers for your tool:

Panel

Viewing request and response information depends on the browser you're using to admission the Google Cloud Console. For the Google Chrome browser:

  1. Click Chrome's chief menu push button ().

  2. Select More Tools.

  3. Click Developer Tools.

  4. In the pane that appears, click the Network tab.

gsutil

Utilise the global -D flag in your request. For example:

gsutil -D ls gs://my-saucepan/my-object

Client libraries

C++

  • Set the environment variable CLOUD_STORAGE_ENABLE_TRACING=http to get the total HTTP traffic.

  • Set the environs variable CLOUD_STORAGE_ENABLE_CLOG=aye to get logging of each RPC.

C#

Add together a logger via ApplicationContext.RegisterLogger, and fix logging options on the HttpClient message handler. For more than information, run into the FAQ entry.

Go

Set the surroundings variable GODEBUG=http2debug=ane. For more information, see the Get package net/http.

If you want to log the request body as well, employ a custom HTTP client.

Coffee

  1. Create a file named "logging.properties" with the following contents:

    # Backdrop file which configures the operation of the JDK logging facility. # The system will look for this config file to exist specified as a arrangement belongings: # -Djava.util.logging.config.file=${project_loc:googleplus-unproblematic-cmdline-sample}/logging.backdrop  # Set up the console handler (uncomment "level" to show more fine-grained messages) handlers = java.util.logging.ConsoleHandler java.util.logging.ConsoleHandler.level = CONFIG  # Fix up logging of HTTP requests and responses (uncomment "level" to show) com.google.api.customer.http.level = CONFIG
  2. Utilize logging.backdrop with Maven

    mvn -Djava.util.logging.config.file=path/to/logging.backdrop                      insert_command                    

For more than information, run across Pluggable HTTP Send.

Node.js

Set the environment variable NODE_DEBUG=https before calling the Node script.

PHP

Provide your own HTTP handler to the client using httpHandler and ready middleware to log the request and response.

Python

Apply the logging module. For example:

import logging import http.client  logging.basicConfig(level=logging.DEBUG) http.client.HTTPConnection.debuglevel=5

Ruby

At the top of your .rb file after crave "google/cloud/storage", add the following:

ruby Google::Apis.logger.level = Logger::DEBUG

Mistake codes

The following are common HTTP status codes you lot may run into.

301: Moved Permanently

Event: I'm setting upward a static website, and accessing a directory path returns an empty object and a 301 HTTP response lawmaking.

Solution: If your browser downloads a zero byte object and you get a 301 HTTP response code when accessing a directory, such as http://www.example.com/dir/, your bucket almost likely contains an empty object of that name. To check that this is the instance and fix the event:

  1. In the Google Cloud Panel, go to the Cloud Storage Browser page.

    Go to Browser

  2. Click the Actuate Cloud Shell button at the pinnacle of the Google Deject Console. Activate Cloud Shell
  3. Run gsutil ls -R gs://www.example.com/dir/. If the output includes http://www.instance.com/dir/, you have an empty object at that location.
  4. Remove the empty object with the control: gsutil rm gs://www.case.com/dir/

You can at present admission http://world wide web.instance.com/dir/ and have it return that directory'due south index.html file instead of the empty object.

400: Bad Request

Issue: While performing a resumable upload, I received this error and the message Failed to parse Content-Range header.

Solution: The value you used in your Content-Range header is invalid. For example, Content-Range: */* is invalid and instead should exist specified as Content-Range: bytes */*. If y'all receive this error, your current resumable upload is no longer active, and y'all must start a new resumable upload.

Issue: Requests to a public bucket directly, or via Cloud CDN, are failing with a HTTP 401: Unauthorized and an Hallmark Required response.

Solution: Bank check that your client, or whatever intermediate proxy, is not adding an Authorization header to requests to Cloud Storage. Any request with an Potency header, even if empty, is validated as if it were an hallmark endeavor.

403: Account Disabled

Issue: I tried to create a bucket simply got a 403 Account Disabled fault.

Solution: This error indicates that yous have non yet turned on billing for the associated project. For steps for enabling billing, see Enable billing for a project.

If billing is turned on and you lot continue to receive this mistake message, y'all can reach out to back up with your projection ID and a clarification of your problem.

403: Access Denied

Effect: I tried to list the objects in my saucepan but got a 403 Access Denied error and/or a bulletin similar to Bearding caller does not accept storage.objects.list access.

Solution: Check that your credentials are right. For example, if you are using gsutil, bank check that the credentials stored in your .boto file are accurate. Besides, confirm that gsutil is using the .boto file you expect by using the command gsutil version -l and checking the config path(due south) entry.

Bold you are using the correct credentials, are your requests being routed through a proxy, using HTTP (instead of HTTPS)? If so, cheque whether your proxy is configured to remove the Authorization header from such requests. If and so, make sure y'all are using HTTPS instead of HTTP for your requests.

403: Forbidden

Effect: I am downloading my public content from storage.cloud.google.com, and I receive a 403: Forbidden error when I use the browser to navigate to the public object:

https://storage.cloud.google.com/BUCKET_NAME/OBJECT_NAME        

Solution: Using storage.cloud.google.com to download objects is known every bit authenticated browser downloads; it always uses cookie-based authentication, even when objects are fabricated publicly accessible to allUsers. If you have configured Data Access logs in Deject Inspect Logs to track admission to objects, one of the restrictions of that feature is that authenticated browser downloads cannot be used to admission the affected objects; attempting to practise so results in a 403 response.

To avert this consequence, practise one of the following:

  • Use direct API calls, which back up unauthenticated downloads, instead of using authenticated browser downloads.
  • Disable the Cloud Storage Information Access logs that are tracking access to the affected objects. Be enlightened that Information Access logs are set up at or above the project level and can be enabled simultaneously at multiple levels.
  • Set Data Access log exemptions to exclude specific users from Data Access log tracking, which allows those users to perform authenticated browser downloads.

409: Conflict

Outcome: I tried to create a bucket but received the post-obit error:

409 Conflict. Lamentable, that name is not available. Delight endeavor a different one.

Solution: The bucket name yous tried to employ (e.one thousand. gs://cats or gs://dogs) is already taken. Deject Storage has a global namespace so you may non name a bucket with the aforementioned name as an existing saucepan. Choose a name that is not being used.

429: Also Many Requests

Upshot: My requests are beingness rejected with a 429 Too Many Requests error.

Solution: You are hitting a limit to the number of requests Cloud Storage allows for a given resources. See the Deject Storage quotas for a give-and-take of limits in Cloud Storage. If your workload consists of 1000'due south of requests per second to a bucket, see Request charge per unit and access distribution guidelines for a give-and-take of best practices, including ramping upwardly your workload gradually and avoiding sequential filenames.

Diagnosing Google Cloud Panel errors

Event: When using the Google Cloud Console to perform an functioning, I go a generic error message. For example, I meet an error bulletin when trying to delete a bucket, but I don't see details for why the operation failed.

Solution: Use the Google Deject Console'south notifications to see detailed information nigh the failed operation:

  1. Click the Notifications button in the Google Cloud Panel header.

    Notifications

    A dropdown displays the about recent operations performed by the Google Cloud Console.

  2. Click the detail you want to find out more about.

    A page opens up and displays detailed information near the operation.

  3. Click on each row to expand the detailed error information.

    Below is an example of mistake information for a failed bucket deletion operation, which explains that a bucket retention policy prevented the deletion of the saucepan.

    Bucket deletion error details

gsutil errors

The post-obit are common gsutil errors y'all may meet.

gsutil stat

Issue: I tried to employ the gsutil stat command to display object status for a subdirectory and got an error.

Solution: Cloud Storage uses a flat namespace to store objects in buckets. While you can use slashes ("/") in object names to make it appear as if objects are in a hierarchical construction, the gsutil stat control treats a abaft slash as part of the object name.

For example, if y'all run the command gsutil -q stat gs://my-bucket/my-object/, gsutil looks up information almost the object my-object/ (with a trailing slash), equally opposed to operating on objects nested nether my-bucket/my-object/. Unless you actually have an object with that name, the operation fails.

For subdirectory list, utilize the gsutil ls instead.

gcloud auth

Issue: I tried to authenticate gsutil using the gcloud auth control, but I still cannot access my buckets or objects.

Solution: Your organization may have both the stand-alone and Google Cloud CLI versions of gsutil installed on information technology. Run the command gsutil version -fifty and check the value for using cloud sdk. If Faux, your organization is using the stand-lone version of gsutil when you run commands. Y'all tin can either remove this version of gsutil from your system, or you can authenticate using the gsutil config command.

Static website errors

The following are common problems that y'all may come across when setting upward a saucepan to host a static website.

HTTPS serving

Event: I want to serve my content over HTTPS without using a load balancer.

Solution: You can serve static content through HTTPS using direct URIs such every bit https://storage.googleapis.com/my-bucket/my-object. For other options to serve your content through a custom domain over SSL, you tin:

  • Utilize a 3rd-political party Content Delivery Network with Cloud Storage.
  • Serve your static website content from Firebase Hosting instead of Deject Storage.

Domain verification

Result: I can't verify my domain.

Solution: Normally, the verification process in Search Console directs yous to upload a file to your domain, only yous may non have a way to do this without start having an associated bucket, which y'all tin can only create after you lot have performed domain verification.

In this case, verify ownership using the Domain name provider verification method. See Ownership verification for steps to accomplish this. This verification can be done before the bucket is created.

Inaccessible folio

Outcome: I get an Access denied error message for a web folio served past my website.

Solution: Check that the object is shared publicly. If information technology is not, encounter Making Data Public for instructions on how to do this.

If you previously uploaded and shared an object, just then upload a new version of it, then you must reshare the object publicly. This is because the public permission is replaced with the new upload.

Permission update failed

Issue: I get an error when I attempt to make my data public.

Solution: Make sure that you have the setIamPolicy permission for your object or bucket. This permission is granted, for instance, in the Storage Admin role. If you lot have the setIamPolicy permission and you all the same get an fault, your bucket might exist subject to public access prevention, which does not allow access to allUsers or allAuthenticatedUsers. Public admission prevention might be set on the saucepan direct, or it might be enforced through an organization policy that is set at a higher level.

Content download

Issue: I am prompted to download my folio's content, instead of being able to view information technology in my browser.

Solution: If you lot specify a MainPageSuffix as an object that does not have a spider web content type, and then instead of serving the page, site visitors are prompted to download the content. To resolve this outcome, update the content-blazon metadata entry to a suitable value, such equally text/html. See Editing object metadata for instructions on how to practise this.

Latency

The following are common latency issues you might come across. In addition, the Google Cloud Condition Dashboard provides information about regional or global incidents affecting Google Deject services such as Deject Storage.

Upload or download latency

Issue: I'one thousand seeing increased latency when uploading or downloading.

Solution: Use the gsutil perfdiag command to run performance diagnostics from the affected environment. Consider the post-obit common causes of upload and download latency:

  • CPU or retentivity constraints: The afflicted environment's operating system should have tooling to measure local resource consumption such every bit CPU usage and retentivity usage.

  • Disk IO constraints: Every bit part of the gsutil perfdiag command, use the rthru_file and wthru_file tests to judge the operation bear upon acquired by local disk IO.

  • Geographical distance: Operation can exist impacted by the physical separation of your Deject Storage saucepan and affected environment, peculiarly in cross-continental cases. Testing with a bucket located in the same region as your affected surround can identify the extent to which geographic separation is contributing to your latency.

    • If applicable, the affected environment's DNS resolver should employ the EDNS(0) protocol and then that requests from the environment are routed through an appropriate Google Front End.

gsutil or client library latency

Upshot: I'one thousand seeing increased latency when accessing Cloud Storage with gsutil or 1 of the client libraries.

Solution: Both gsutil and client libraries automatically retry requests when information technology's useful to do and so, and this beliefs tin effectively increase latency equally seen from the end user. Use the Cloud Monitoring metric storage.googleapis.com/api/request_count to see if Cloud Storage is consistenty serving a retryable response code, such every bit 429 or 5xx.

Proxy servers

Upshot: I'm connecting through a proxy server. What practise I demand to practise?

Solution: To admission Deject Storage through a proxy server, you must allow access to these domains:

  • accounts.google.com for creating OAuth2 hallmark tokens via gsutil config
  • oauth2.googleapis.com for performing OAuth2 token exchanges
  • *.googleapis.com for storage requests

If your proxy server or security policy doesn't support whitelisting by domain and instead requires whitelisting by IP network block, nosotros strongly recommend that you configure your proxy server for all Google IP accost ranges. You can find the accost ranges by querying WHOIS information at ARIN. As a best practice, you lot should periodically review your proxy settings to ensure they friction match Google'due south IP addresses.

Nosotros practise not recommend configuring your proxy with individual IP addresses you obtain from one-time lookups of oauth2.googleapis.com and storage.googleapis.com. Because Google services are exposed via DNS names that map to a large number of IP addresses that tin alter over time, configuring your proxy based on a one-time lookup may atomic number 82 to failures to connect to Cloud Storage.

If your requests are being routed through a proxy server, you lot may need to check with your network administrator to ensure that the Authority header containing your credentials is not stripped out by the proxy. Without the Authorization header, your requests are rejected and you receive a MissingSecurityHeader mistake.

What'south side by side

  • Learn about your support options.
  • Find answers to additional questions in the Cloud Storage FAQ.
  • Explore how Error Reporting can help you place and understand your Cloud Storage errors.

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Source: https://cloud.google.com/storage/docs/troubleshooting

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